Privacy Policy
Euphoria Creative.
For us, at Euphoria Publicidade LTDA. (“EUPHORIA”), privacy and security are priorities and
We are committed to transparency in the processing of our customers' personal data. That's why,
This Privacy Policy establishes how information is collected, used and transferred
from customers or other people who access or use our website or our services in general.
By using our services, you understand that we will collect and use your personal information in
forms described in this Policy, under the rules of the 1988 Federal Constitution (art. 5, LXXIX; and art.
22nd, XXX – included by EC 115/2022), of the Data Protection standards (LGPD, Federal Law
13,709/2018), the consumerist provisions of Federal Law 8078/1990 and other rules of the
applicable Brazilian legal system.
In this way, EUPHORIA, registered with the CNPJ/MF under nº 47.882.625/0001-98, in the role of Data Controller
Data, you are obliged to comply with the provisions of this Privacy Policy.
Our website collects and uses some of your personal data in order to enable the provision of services and
improve the user experience.
1.1. Personal data provided by the holder
You can provide us with your personal information, including name and contact details, by filling in
forms or by corresponding with us by post, telephone, email or otherwise. That includes
personal information you provide when you inquire with us or purchase our products or services;
subscribe to our blog or other publications; request marketing to be sent to you or give us
feedback. If you wish to become a B2B partner, we will ask for personal information such as name,
address, telephone number and email address.
1.2. Personal data collected automatically
When you access our Sites, our servers automatically collect technical information,
including, for example, Internet Protocol (IP) address, web browser type and version, the
operating system used and the domain name of your Internet service provider.
We may also collect information about your visit, including pages you viewed or
searched, page response times, download errors, length of visits to certain
pages, page interaction information (such as scrolling, clicks, and mouseovers), methods used
to navigate away from the page and any phone number used to call our number
of customer service.
We may use this information to personalize the content presented to you, better understand
how visitors use our Sites and how we can adjust it, its content and functionality to
meet your needs.
2. How do we use your data?
We will only process your personal information in accordance with this policy and applicable law.
We will process your personal information for the following purposes as necessary to perform
of a contract between you and us, or to respond to questions or take steps at your request before
to conclude a contract:
• To create and maintain your customer account, if you become a customer;
• To create and maintain your B2B account, if you become a B2B partner;
• To handle and fulfill orders if you request products or services from us. This may also include the
processing personal information we receive from third parties, for example address data
to verify your correct address;
• To provide after-sales services and notify you about changes to our products or services, and to
send service emails relating to activities you have asked us to carry out on your behalf;
• Process accounts such as rebates, remittances and payment of invoices; It is
• Respond to queries, suggestions and requests.
We will process your personal information for the following purposes as necessary for certain
legitimate interests, or where you have given your informed consent to such processing
as required by applicable law (such consent may be withdrawn at any time):
• Carry out periodic campaigns, satisfaction surveys or market research, as well as analyze
the results and distribute prizes and gifts;
• To offer our services to you in a personalized way, for example, we may provide
suggestions based on your previous requests to allow you to identify products and
appropriate services more quickly. This may also include, where legally permitted, the
processing data related to your location;
• To inform you about our products, goods and services; It is
• Inform customers about any exhibitions, presentations, seminars and other events
organized by us (solely or jointly, including with our cooperation or support).
We will process your personal information for the following purposes as necessary in our
legitimate business interests (provided that such interests are not overridden by your interests or
fundamental rights):
• Submit notifications, reports or requests to the competent authorities;
• To send business-related communications and courtesy letters;
• To resolve any disputes, if you lawfully exercise your rights or wish to contest
any part of our service offering;
• To ensure the security of your account and our business by preventing or detecting fraud or
abuse of our Sites, for example, requesting verification information to reset your password
account (if applicable);
• To develop and improve our products and services, for example by analyzing customer visits
our Sites and various subpages, the search for specific products and services and the comments of
users;
• To administer our Sites and for internal business administration and operations, including solution
problems, data analysis, testing, research, statistical and research purposes;
• As part of our efforts to keep our Sites safe and secure, and
• To comply with applicable law, for example, in response to a request from a court or other body
regulator, when such request is made in accordance with law.
We will process personal information for other purposes only upon receipt of your
prior consent to such processes.
2.1. Consent
It is based on your consent that we process your personal data. Consent is the manifestation
free, informed and unequivocal way in which you authorize Euphoria to process your data.
Therefore, in line with the General Data Protection Law, your data will only be collected, processed and
stored with prior and express consent.
Your consent will be obtained specifically for each purpose described above, showing
Euphoria's commitment to transparency and good faith towards its users/clients, following the
relevant legislative regulations.
By using Euphoria services and providing your personal data, you are aware and consent to
the provisions of this Privacy Policy, in addition to knowing your rights and how to exercise them.
At any time and at no cost, you may revoke your consent.
It is important to highlight that revoking consent to data processing may imply the
impossibility of adequate performance of any functionality of the website that depends on the operation.
Such consequences will be informed in advance.
Euphoria assures its users/customers of their rights as holders provided for in article 18 of the General Law
of Data Protection. This way, you can, free of charge and at any time:
• Confirm the existence of data processing, in a simplified manner or in a clear and
complete.
• Access your data, being able to request it in a readable copy in printed form or through
electronic, safe and suitable.
• Correct your data when requesting it to be edited, corrected or updated.
• Limit your data when unnecessary, excessive or treated in non-compliance with the
legislation through anonymization, blocking or deletion.
• Request the portability of your data, through a registration data report that the
Euphoria is about you.
• Delete your data processed with your consent, except in cases provided for by law.
• Revoke your consent, deauthorizing the processing of your data.
• Find out about the possibility of not providing your consent and the consequences
of the negative.
To exercise your rights as a holder, you must contact Euphoria via the following
available means:
Contact method
In order to guarantee your correct identification as the holder of the personal data subject to the request, it is
We may request documents or other evidence that may prove your identity.
In this case, you will be informed in advance.
Your personal data collected by Euphoria will be used and stored for as long as necessary
for the provision of the service or for the purposes listed in this Privacy Policy
are achieved, considering the rights of data subjects and controllers.
In general, your data will be kept for as long as the contractual relationship between you and Euphoria
endure. Once the personal data has been stored for a period of time, it will be deleted from our
databases or anonymized, except in the cases legally provided for in article 16 general law of
data protection, namely:
I – compliance with legal or regulatory obligations by the controller;
II – study by a research body, guaranteeing, whenever possible, the anonymization of personal data;
III – transfer to a third party, provided that the data processing requirements set out in this document are respected
Law; or
IV – exclusive use by the controller, access by third parties is prohibited, and provided that the data is anonymized.
That is, personal information about you that is essential to fulfilling legal, judicial and administrative determinations and/or for the exercise of the right to defense in proceedings
judicial and administrative data will be maintained, despite the exclusion of other data.
The storage of data collected by Euphoria reflects our commitment to security and
privacy of your data. We employ technical protection measures and solutions capable of guaranteeing the
confidentiality, integrity and inviolability of your data. Furthermore, we also have
security measures appropriate to the risks and with access control to stored information.
To keep your personal information secure, we use physical, electronic and managerial tools
aimed at protecting your privacy.
We apply these tools taking into account the nature of the personal data collected, the
context and purpose of the processing and the risks that possible violations would generate for the rights and
freedoms of the holder of the data collected and processed.
Among the measures we adopted, we highlight the following:
• Only authorized people have access to your personal data
• Access to your personal data is only done after a commitment to confidentiality
• Your personal data is stored in a safe and suitable environment.
Euphoria is committed to adopting the best postures to avoid security incidents. However,
It is necessary to highlight that no virtual page is entirely safe and risk-free. It is possible that,
Despite all our security protocols, problems are solely the fault of third parties
occur, such as cyber attacks by hackers, or also as a result of negligence or
carelessness of the user/client themselves.
In the event of security incidents that may create significant risk or damage to you or anyone else
of our users/customers, we will communicate to those affected and the National Data Protection Authority
about what happened, in accordance with the provisions of the General Data Protection Law.
In order to preserve your privacy, Euphoria will not share your personal data with
no unauthorized third parties.
They receive your data only to the extent necessary to provide the contracted services and
Our contracts are guided by the data protection standards of the Brazilian legal system.
Furthermore, there are also other hypotheses in which your data may be shared, which are:
I – Legal determination, request, requisition or court order, with judicial authorities,
competent administrative or governmental authorities.
II – Case of corporate transactions, such as merger, acquisition and incorporation, automatically
III – Protection of Euphoria’s rights in any type of conflict, including those of a judicial nature.
Euphoria makes use of Cookies, which are text files sent by the platform to your computer and
stored there, which contains information related to website navigation. In short, Cookies
are used to improve the user experience.
By accessing our website and consenting to the use of Cookies, you acknowledge and accept their use
of a navigation data collection system using Cookies on your device.
You can, at any time and at no cost, change permissions, block or refuse
Cookies. However, revoking consent for certain Cookies may make the
correct functioning of some platform features.
You can have more information about the Cookies we use and how they work in our
Cookies Policy.
The current version of the Privacy Policy was formulated and last updated in January 2023.
We reserve the right to modify this Privacy Policy at any time, particularly in
function of adapting to any changes made to our website or in legislation.
We recommend that you review it frequently.
Any changes will come into force as soon as they are published on our website and will always be
We will notify you of any changes that have occurred.
By using our services and providing your personal data after such modifications, you consent to them.
Euphoria provides for the responsibility of agents who act in data processing processes, in
compliance with articles 42 to 45 of the General Data Protection Law.
We are committed to keeping this Privacy Policy updated, observing its provisions and
ensuring its compliance.
Furthermore, we are also committed to seeking technical and organizational conditions
safely capable of protecting the entire data processing process.
If the National Data Protection Authority requires the adoption of measures in relation to the
data processing carried out by Euphoria, we undertake to follow them.
As mentioned in Topic 6, although we adopt high security standards in order to avoid
incidents, there is no virtual page entirely free of risks. In this sense, Euphoria does not
responsible for:
I – Any consequences uences arising from the negligence, imprudence or incompetence of users in
in relation to your individual data. We guarantee and are only responsible for the safety of
data processing processes and compliance with the purposes described in this instrument.
We emphasize that the user is responsible for the confidentiality of access data.
II – Malicious actions by third parties, such as hacker attacks, unless proven culpable conduct or
deliberate Euphoria.
We emphasize that in the event of security incidents that may generate significant risk or damage to you
or any of our users/clients, we will communicate to those affected and the National Authority for
Data Protection about what happened and we will comply with the necessary measures.
III – Inaccuracy of the information entered by the user/client in the records necessary for the
use of Euphoria services; any consequences arising from false information or
entered in bad faith are entirely the responsibility of the user/client.
Euphoria provides the following means for you to contact us to exercise
your rights as holder: (contact methods).
• Email: security@euphoriacreative.com
• Letter:
Euphoria Creative
Information security
Av Luis Carlos Berrini, 1748 –
conj. 2208 – Monções City
CEP: 04571-000. Sao Paulo-SP